Lexcel Assessment 2018
Lexcel is the Law Society’s quality mark for excellence in legal practice management and in client care. Bowcock Cuerden LLP has held the prestigious Lexcel accreditation standard since 2001, far longer than any other local legal practice; indeed for many years it was the only law firm between Chester and the Potteries to have achieved such accreditation. The standard is noted as going significantly beyond the requirements normally required of solicitors’ practices.
Accredited firms are assessed annually by independent external assessors and our 18th annual external assessment took place during January 2018.
The Lexcel standard identifies an “Area of Good Practice” as one in which Lexcel requirements are not merely met but exceeded. The assessor identified no less than sixteen such areas throughout the firm, a record during its long period of accreditation. Particularly praised were the firm’s level of service to clients, client matter review and supervision procedures, staff training and support, regulatory compliance and feedback received from clients. No non-compliances of any kind were identified.
Managing Director Philip Cuerden said: “That a law firm has achieved and maintained Lexcel accreditation is a trustworthy indicator of excellence in legal practice. We are delighted that an external assessor has ranked our performance so highly, and this is a fitting tribute to the hard work and dedication of its directors and staff”.